Frequently Asked Questions Ownership

All operating expenses are passed through at cost, and all cost statements are available to owners upon request. Primio cannot increase its fees without cause. As the limited company manager, we will only increase what is collected from owners as necessary to cover a change in household expenses (e.g., an increase in insurance rates).

No, our program management fee is a fixed PLN 99 per month in Poland and EUR 99 per month in other countries.

Primio provides an array of services, including ongoing maintenance and property management; aggregating and managing monthly owner expenses and taxes; overseeing the limited company and resolving any disputes; continually innovating and improving the Primio app and other digital technology; and providing dedicated owner support, 365 days a year.

No, this is not permitted per the terms of our operating agreement.

Every share owned holds a vote. Owners can bring major issues about their home to a vote of the group (e.g., a decision to upgrade the sound system). To call for a vote, notify your Primio Home Manager.

We use a multi-member manager-managed limited company. These companies are unified front that represent and protect a group of buyers. Each limited company has its own bank account, tax ID number and holds title to the Primio Home.

Yes. Owners can close as an individual or as a legal entity as well.

Primio protects you should another owner default. If not resolved within 90 days, we will foreclose on that specific share and manage the resale without any disruption to the ownership group.

Primio works at the service of its owners. If owners decide that Primio is not providing adequate service, the owner group can vote to remove Primio as the program manager of the home and self-manage the property.

No, owners may sell their Primio at any time. You set your own price, and Primio will list and market your share much like a whole home sale.

Routine matters are minor repairs to keep the home in owner-ready condition. Examples are ongoing home maintenance like winterizing a deck or replacing a broken dishwasher.

Owners are not individually responsible for life-limited items that eventually need repair or replacement, like a dishwasher; those are paid for by the limited company reserve fund. However, each owner is responsible for replacing or repairing items damaged as a result of their actions, such as a broken window.

Primio is responsible for paying property taxes and will provide an annual tax form for each owner. Funds for taxes are included in the owner operating expenses. We are not tax professionals and suggest you consult with a professional for more information.

The deed for each property is recorded in the name of a property-specific limited company. Each owner holds their interest through the limited company, which provides for both privacy and liability protection.

Primio recommends a market price, but the seller makes the final call.

Yes, we think of the resale marketplace as fluid and moving in line with the open market, so buyers are welcome to bring offers. The seller can choose to accept or decline any offer.

In addition to listing the home on Primio and third-party websites, Primio will actively market the share, which may include hosting open houses and promoting the listing through email or direct mail marketing. If we’re not seeing buyer interest despite these marketing efforts, we might recommend lowering the asking price.

For the seller, a standard commission fee is deducted from the final sale price. For the buyer, there are no title, inspection or service fees on resale transactions. Buyers fund the first two months of their home’s operating expenses at closing, similar to property tax and insurance “prepaids” in a traditional sale.

Any Primio owner can choose to sell their ownership interest, at any time.* Each owner has independent control over the sale and price of their share. Primio will provide you with a current comparative prices for your ownership interest, which you can use to help set your price. Primio will assist in the sale process by tapping into its existing marketplace of buyers (some homes even have waitlists) and marketing the home on Primio and third-party websites. Closing is fast and streamlined.

*Applies to homes where all ownership interests have been sold.